FAQs
- Mike D (Unlicensed)
- VIZpin Customer Care
- Rui Barreira
Owned by Mike D (Unlicensed)
Last updated: Aug 05, 2022 by VIZpin Customer Care
- Smartlock FAQ's
- Can the VIZpin Smartlock be used indoors and outdoors?
- Will the VIZpin Smartlock have a Schlage key option?
- Does the Smartlock have an option to come with standard interchangeable core?
- Is there a guaranty or warranty on the Smart Lock?
- Does the VIZpin Smartlock come with the IC (interchangeable core)?
- What is the difference between the power mode settings I can configure on the Entegrity Smart Lock?
- How will we know if the battery is low on our VIZpin Smartlock?
- What is grade 1 reliability mean for the VIZpin Smartlock?
- When you purchase the VIZpin Smartlock how many keys does it come with?
- Do we need any additional hardware on the door when a VIZpin Smartlock is installed?
- Does the VIZpin Smartlock work with automatic door opening products?
- Does the VIZpin Smartlock work on a mortise lock?
- Does the VIZpin Smartlock work for a narrow style for an aluminum door?
- What type of batteries are recommended for the VIZpin Smartlock?
- Does a user have to turn the lever on the VIZpin Smartlock to retract the latch?
- Can the VIZpin Smartlock be added on to existing VIZpin systems?
- What does the LED mean in Smartlock operation?
- What doors do the Smart Locks fit?
- What type of key format are the keys that come with the Entegrity Smart Lock?
- What are the dimensions of the Smart Lock?
- My First Questions
- What type of locks or openers will VIZpin work with?
- I granted access to a FOB but it still does not unlock the door. What to do?
- I edited my Smart Device settings on the VIZpin.net Portal but the Smart Device is still using the old settings.
- I tap the Smartkey in my app and the VIZpin Smart Device shows a green LED but the door remains locked.
- The VIZpin Smart Device's LED is fading in and out. What is wrong with it?
- How do I connect the VIZpin controller to my WiFi network?
- Can I use VIZpin to unlock my door remotely?
- What PIN do I use to pair with VIZpin?
- My lock's requirements exceed the specs of the VIZpin relay. Can I still use VIZpin as my door controller?
- What is the quickest way for me to get a response?
- I entered the wrong location ID
- User not receiving SMS verification code
- How do I change the name of my Smart Device?
- App not working after updating new iOS app
- How do I add the Widget to my iOS device?
- What does the green and red boxes in the Manage Users section mean?
- How to Override a Maglock if a VIZpin Smartkey is not working
- Do you have a warranty on your products?
- How to add Widgets to Android Devices
- UL Certification
- What is the Bluetooth range for VIZpin?
- How to program site code for Farpoint P-620 Mullion Keypad
- How to grant access to keypad or 3rd party fob users
- What outdoor rating does the Smartlock have?
- Gray Smartkey or "Scanning not activated" iOS
- My keys are gray, what do I do?
- Key is out of schedule
- What are the different buzzer modes?
- Where are Entegrity Smart products made?
- How do you edit a fob name?
- What do I do if I get a new phone number?
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