Spaces
Apps
Templates
Create
VIZpin Public Knowledge Base
All content
Space settings
Shortcuts
File lists
File lists
This trigger is hidden
Content
Results will update as you type.
Entegrity Smart Account Training Guide
Entegrity Smart Installation Guide
Entegrity Smart Partner Portal Training Program
For Developers
Troubleshooting
FAQs
Smartlock FAQ's
My First Questions
•
What type of locks or openers will VIZpin work with?
•
I granted access to a FOB but it still does not unlock the door. What to do?
•
I edited my Smart Device settings on the VIZpin.net Portal but the Smart Device is still using the old settings.
•
I tap the Smartkey in my app and the VIZpin Smart Device shows a green LED but the door remains locked.
•
The VIZpin Smart Device's LED is fading in and out. What is wrong with it?
•
How do I connect the VIZpin controller to my WiFi network?
•
Can I use VIZpin to unlock my door remotely?
•
What PIN do I use to pair with VIZpin?
•
My lock's requirements exceed the specs of the VIZpin relay. Can I still use VIZpin as my door controller?
•
What is the quickest way for me to get a response?
•
I entered the wrong location ID
•
User not receiving SMS verification code
•
How do I change the name of my Smart Device?
•
App not working after updating new iOS app
•
How do I add the Widget to my iOS device?
•
What does the green and red boxes in the Manage Users section mean?
•
How to Override a Maglock if a VIZpin Smartkey is not working
•
Do you have a warranty on your products?
•
How to add Widgets to Android Devices
•
UL Certification
•
What is the Bluetooth range for VIZpin?
•
How to program site code for Farpoint P-620 Mullion Keypad
•
How to grant access to keypad or 3rd party fob users
•
What outdoor rating does the Smartlock have?
•
Gray Smartkey or "Scanning not activated" iOS
•
My keys are gray, what do I do?
•
Key is out of schedule
•
What are the different buzzer modes?
•
Where are Entegrity Smart products made?
•
How do you edit a fob name?
What do I do if I get a new phone number?
Smart Device Troubleshooting
VIZpin Smart App Troubleshooting
Entegrity Intercom App Troubleshooting
•
Pausing or Suspending a User's Access
•
Remove or Delete Users from Your Account
•
How to Replace a Bluetooth Fob Battery
•
Unblock a user after fraud alert
Apps
VIZpin Calculator
VIZpin Public Knowledge Base
/
Troubleshooting
/
FAQs
Summarize
FAQs
Mike D (Unlicensed)
VIZpin Customer Care
Rui Barreira
Owned by
Mike D (Unlicensed)
Last updated:
Aug 05, 2022
by
VIZpin Customer Care
1 min read
Loading data...
{"serverDuration": 27, "requestCorrelationId": "57492fc67ad14491a601ff11d8d7d45e"}
