Door/Gate Controller Troubleshooting
- VIZpin Customer Care
In normal operation a Door/Gate Controller should have a pulsing red light. If it does not here is what that could mean:
Pulsing Red
A pulsing red light indicates that the device is functioning properly.
White Light
A white light indicates a power issue. If the white light is only visible when attempting to unlock, the power supply is either drawing too much or not enough power.
Purple Light
A purple light indicates that a link file is being applied. This means that information on the device is being updated.
Yellow Light
A yellow light indicates that the device is in programming mode.
Green Light
A green light indicates that the device is unlocked. This light will display temporarily when being unlocked and will remain if the device is in first in mode.
Flashing Blue Light
A flashing blue light indicates that the device is having Bluetooth issues. If you are seeing this, try pressing the button on the device to do a soft reset.
Faint Red Light
A faint red light indicates that their is an issue with the device relay.
No Light
If the device has no light then it does not have power.