Verify a Blocked User
Verify a Blocked User
Whenever a user logs into different phones several times in a few days, they are flagged by our Fraud Detection System as potential fraud. These users are blocked from logging into their app until an account manager or admin verifies them.
This system is intended to identify users who may be attempting to provide access to unauthorized personnel. When a user is blocked all managers and admins are notified via email.
Instructions
Login to VIZpin.net
Click Additional Actions
Click Manage Users
Select the checkbox next to the blocked user
Click Verify Users
The user is now unblocked and can use their VIZpin Smart app