Update Smart Lock Firmware with iOS Device

Owned by VIZpin Tech Support
Last updated: May 29, 2024 by VIZpin Customer Care
1 min read
https://www.youtube.com/embed/0w5nCrZaSuA

Updating the firmware on a VIZpin Smart Lock can be done using the Device Firmware Update app. Follow the steps below:

  1. Download the most recent firmware locally to your files on your iOS Device

    1. Please submit a support request at EntegirtySmart.com/get-help to obtain latest Firmware ZIP file

  2. Download the Device Firmware Update from the app store https://apps.apple.com/us/app/device-firmware-update/id1624454660

  3. Use paper clip to press down in pinhole for 5 seconds to ready device (should beep when activated)

  4. In app, you'll Tap on “Select” for the File. Navigate and select to the ZIP file you downloaded in step 1.

  5. Tap “Select” next to the Device. You will be shown a list of Bluetooth devices that are within range. Find the one named “VIZpin_DFU” and select it.

  6. Tap on the “Upload” button next to Progress. The process should complete in a few seconds.

  7. Once completed, the Smart Lock should beep again.

  8. Wait 30 seconds and press Open on your VIZpin Smart App