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Entegrity Smart Door/Gate Controllers can be configured for a normally closed relay. This means that in most installations that require the normally closed function, like when using a mag-lock an external rely will not be required to properly control the locking device.

To change the relay mode the VIZpin controller:

  1. First login to your partner portal at VIZpin.net.

  1. Click the Smart Device button and then edit for the appropriate Smart Device.

  2. From the relay mode drop down menu- select the option for mag-lock normally closed and click apply.

  3. Apply these updated settings to the Controller by refreshing your VIZpin Smart app and unlocking the device.

  4. It will reset and display a pulsing red LED.

  5. Trigger the VIZpin controller to confirm the relay mode has been updated for normally closed.

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