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Entegrity Smart Door/Gate Controllers can be configured for a normally closed relay. This means that in most installations that require the normally closed function, like when using a mag-lock an external rely will not be required to properly control the locking device.

To change the relay mode the VIZpin controller:

  1. First login to your partner portal at VIZpin.net

  2. Click the Smart Device button and then edit for the appropriate Smart Device- it must show 1.18 in the firmware column or the normally closed option will not be available

  3. From the relay mode drop down menu- select the option for mag-lock normally closed and click apply

  4. Use VIZpin link to apply these updated settings to the Smart Device controller by refreshing your VIZpin SMART app and triggering the unit

  5. It will reset and display a pulsing red LED

  6. Trigger the VIZpin controller to confirm the relay mode has been updated for normally closed

To change the relay mode the VIZpin controller:

  1. First login to your partner portal at VIZpin.net

  2. Click the Smart Device button and then edit for the appropriate Smart Device- it must show 1.18 in the firmware column or the normally closed option will not be available

  3. From the relay mode drop down menu- select the option for mag-lock normally closed and click apply

  4. Use VIZpin link to apply these updated settings to the Smart Device controller by refreshing your VIZpin SMART app and triggering the unit

  5. It will reset and display a pulsing red LED

  6. Trigger the VIZpin controller to confirm the relay mode has been updated for normally closed

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