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First login to your partner portal at VIZpin.net
Click the readers Smart Device button and then edit for the appropriate readerSmart Device- it must show 1.18 in the firmware column or the normally closed option will not be available
From the relay mode drop down menu- select the option for mag-lock normally closed and click apply
Use VIZpin link to apply these updated settings to the reader Smart Device controller by refreshing your VIZpin SMART app and triggering the unit
It will reset and display a pulsing red LED
Trigger the VIZpin controller to confirm the relay mode has been updated for normally closed
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