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Updating the firmware on a VIZpin Smart Lock can be done using the nRF Toolbox Device Firmware Update app. Follow the steps below:

  1. Request the latest firmware ZIP file by emailing support@vizpin.com.

    1. Download the most recent firmware locally to your files on your Android Device

    1. Please contact support@vizpin.com to obtain latest Firmware ZIP file

    2. The firmware should be left as a ZIP file and not extracted

  2. Download the Device Firmware Update (developer: Nordic Semiconductor ASA) from the app store https://play.google.com/store/apps/details?id=no.nordicsemi.android.dfu

  3. Open Device Firmware Update app

  4. Use paper clip to press down in pinhole for 5 seconds to ready device (should beep when activated)

  5. Tap on Select to select your firmware ZIP file

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    Navigate to the location on your phone that you saved the firmware ZIP file. Tap on it to select.

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    You will be returned to the screen below showing your selected firmware file.

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  7. Now tap on the Select button to find the device. The device you are looking for will be named VIZpin_DFU. Tap on it to select it.

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    Once again, you will return to the screen below showing your firmware file and the device that you’ve selected.

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  8. Once you’ve pointed to the firmware and selected the device to update, tap on Start to begin the firmware update..

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  9. You will see the progress in action and takes less than a minute to cycle through

  10. Once completed, the Smart lock should beep again.

  11. Wait 30 seconds and press Open on your VIZpin Smart App

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