Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Expand
titleDid you get a new phone AND keep BUT kept your old number?

If you recently upgraded your phone and kept your phone number, you should be able to download the app and login. If you don’t remember your password, you can use the Forgot Password link. You will need to verify your identity via SMS code as part of the login process. Once you log back in you will see all of your keys again.

Expand
titleAre you being asked to enter a SMS code to verify your identity but aren't receiving it?

To prevent others from trying to use your credentials, we use SMS verification. Some carriers will not deliver these SMS messages. If you did not receive your SMS code to verify your number either during registration or a password reset, please email support@vizpin.com and include your name, phone number and a time to call you back. Please note, to confirm your identity, we will need to call the number of the phone that you are registering.

...