Versions Compared

Old Version 3

changes.mady.by.user VIZpin Customer Care

Saved on

compared with

New Version 4

changes.mady.by.user VIZpin Customer Care

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

  1. ADD USER - in VIZpin.net portal, go to Additional Actions>Manage Users and click Add Card/FOB user in top right.

    1. Name as you wish

    2. Change card type to 26-bit wiegand

    3. enter 100xxx-xxxx where the first three numbers are the site code, and the numbers after 100- are the code you want to authorize

    4. Save

    5. NOTE: At least 80% of your overall users must be smartphone user. You will only be able to add new users if you are within this ratio.

  2. GRANT ACCESS - go to Grant Access>Grant Card Access>Grant by ROLE

    1. Select the user you created and click continue

    2. Select a role (or create a new one, will be 24x7 as only option)

    3. Click Grant VIZpin

  3. UNLOCK WITH SMARTPHONE FIRST

    1. Any user with a valid smartkey in their app will need to refresh the app (refresh icon in top right)

    2. Unlock the device

    3. Recommend doing this 2-3 times per code entered to make sure was applied

  4. TRY KEYPAD CODE

    1. Enter code on keypad

    2. Indicator light on VP1 device should go from pulsing red to green for successful unlock