Adding Users to an Account
Before granting access to users, they must be added to your account.
There are 2 ways to get users onto your account
manually add them- the user must first download and register the VIZpin SMART App. This is available in the Google Play Store and the App Store
Navigate to the manage users section in the VIZpin portal- in the user lookup section enter the users first 3 characters of their last name and their full registered phone number- click add smartphone user
a message will be displayed in the upper left corner of the screen indicating that the user was added to the account and will be added to the user table at the bottom of the page.
2. User will use request access function- the user will do this directly from the VIZpin SMART app on their phone.
a. provide the user with the the 6 digit location ID that is displayed on your accounts main page
b. the user should download the VIZpin SMART app- during the registration process, there is a page that will ask the user for the location ID that you have provided to them.
c. if the user has the VIZpin SMART app installed and registered on their phone then they can tap the menu in the upper left corner and click “request access” option and enter the location ID when prompted
d. When the ID is confirmed, the user is added to the account and the account manager will get an email telling them the user has requested access.
NOTE: Neither of these methods automatically grant access- it simply just adds the user to the account and you can then grant access.