Smartphone Bluetooth range is typically 30-40 feet, materials such as metal doors, plates and housings can casue latency. Be sure the VIZpin Smart Reader is in a clear line of sight of the Smartphone.
VIZpin Bluetooth FOB’s range is typically 10 feet, but again, materials can casue latency and be sure the VIZpin Smart Reader is in a clear line of sight of the FOB.
VIZpin recommends that plastic housings are used for VP1s.