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titleNot Receiving an SMS Verification Code
Contact Support@VIZpin

VISIT EntegritySmart.com/Support

You will need to verify your phone number via SMS code in order to complete your new user registration, reset your password, log in in on a new phone, etc. If you are not receiving your code, please email support@vizpin.com and provide your name and phone number. We can provide that code for you to complete the process, but we will need to contact you through your phone numbervisit EntegritySmart.com/Support to submitt a support ticket.

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titleCannot Enter a Location ID

Contact

Support@VIZpin.com

Your Buildilng Manager

To request access to a particular location, tap the settings icon in the top left of the app. On the settings page there should be a box near the top of the screen that says Location ID. We have seen in some cases, smaller screen phones will overlay the “Request Access” button overtop of the Location ID field making it difficult (if not impossible) to complete this step. If you find that you’re having trouble, your account’s manager can manually add you to the account and grant access by following this help article.Alternatively, you can contact support@vizpin.com and we can help to facilitate things with your account's manager.

VIZpin Smart App Features

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