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If you are having trouble downloading and installing the app, please review the following suggestions from Google. https://support.google.com/googleplay/answer/7513003?hl=en

We have found that all reported issues of installation trouble was resolved by performing the following steps:

1. Verify that there is enough free space on your phone.

2. Force close and relaunch the Play Store app and try again.

3. Clear the cache and data for the Play Store.

   1. Open up Settings on your device.

   2. Tap Apps & notifications and then See all apps.

   3. Scroll down and tap Google Play Store.

   4. Tap Storage and then Clear Cache.

   5. Next, tap Clear data.

   6. Re-open the Play Store & try your download again.

4. Restart your device and try again.

If the steps above do not work for you, please perform the following steps:

1. Open your Phone settings

2. Tap Apps

3. Scroll down and tap on Google Play Store

4. Tap the 3 vertical dots in the upper right hand corner of the screen and select “uninstall updates” and “ok”

5. Relaunch Google Play Store, search for VIZpin Smart and download again.

Your Play Store app will update to the current version almost immediately, so you will not be missing any security fixes, etc. to that app.

If all else fails, we can provide you the APK file to side load. We only suggest this if there is no other option, but it is a possibility. Please contact support at support@vizpin.com for assistance.