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Updating the firmware on a VIZpin Smartlock Smart Lock can be done using the nRF Toolbox app. Follow the steps below:

  1. Download the most recent firmware locally to your files on your iOS Device

    1. Please contact support@vizpin.com to obtain latest Firmware ZIP file

  2. Download the nRF Toolbox from the app store https://apps.apple.com/us/app/nrf-toolbox/id820906058

  3. Open app and scroll down and select DFU (Device Firmware Upgrade)

  4. Use paper click to press down in pinhole for 5 seconds to ready device (should beep when activated)

  5. In app, you'll click "ConnnectConnect" under Connect and update Bluetooth Device

  6. It will scan available devices and you'll select "VIZpin_DFU"

  7. Then you'll browse on your phone to find the file saved from step 1. Navigate to the ZIP file, not to the individual files within the zipped folder.

  8. Then click Update

  9. Once completed, the Smartlock Smart Lock should beep again.

  10. Wait 30 seconds and press Open on your VIZpin Smart App

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